Printed Material
Our printed materials include brochures, flyers and other helpful office resources.
- BlueCard® Program (PDF)
Highlights how to identify BlueCard members, verify eligibility and benefits, pre-authorize/pre-certify services, and submit and check the status of claims.
- eSubscribe (PDF)
Discusses the eSubscribe features for our online communications (newsletter, other mailings) and eContracting and how to electronically sign up for these options.
- Fraud and Awareness Brochure (PDF)
A brochure created by the BlueCross BlueShield Association about identifying and preventing health care fraud.
- Interactive Voice Response (IVR) (PDF)
Includes a list of the impacted phone lines and instructions for how to use IVR.
- Medicare Risk Adjustment (PDF)
Details information about this program, including requirements.
- myRegence.com (PDF)
Highlights the transparency features on these member tools, including the Treatment Cost Estimator, Enhanced Provider Profile and Member Reviews (patient feedback).
- Provider Center Flyers
- General Information (PDF)
Outlines the features of our secure online tool used to verify patient eligibility and benefit information and claims.
- User's Guide (PDF)
Includes step-by-step instructions and screenshots for verifying member eligibility, benefit, claims and payment information.

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