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Educational Tools

Printed Material

Our printed materials include brochures, flyers and other helpful office resources.

  • BlueCard® Program (PDF)
    Highlights how to identify BlueCard members, verify eligibility and benefits, pre-authorize/pre-certify services, and submit and check the status of claims.
  • eSubscribe (PDF)
    Discusses the eSubscribe features for our online communications (newsletter, other mailings) and eContracting and how to electronically sign up for these options.

  • Fraud and Awareness Brochure (PDF)
    A brochure created by the BlueCross BlueShield Association about identifying and preventing health care fraud.
  • Interactive Voice Response (IVR) (PDF)
    Includes a list of the impacted phone lines and instructions for how to use IVR.

  • Medicare Risk Adjustment (PDF)
    Details information about this program, including requirements.

  • myRegence.com (PDF)
    Highlights the transparency features on these member tools, including the Treatment Cost Estimator, Enhanced Provider Profile and Member Reviews (patient feedback).

  • Provider Center Flyers
    • General Information (PDF)
      Outlines the features of our secure online tool used to verify patient eligibility and benefit information and claims.
    • User's Guide (PDF)
      Includes step-by-step instructions and screenshots for verifying member eligibility, benefit, claims and payment information.

 

 

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