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Idaho State For Physicians, Other Health Care Professionals and Facilities
Contact

Who Should I Contact?

Provider Relations 1 (866) 731-1330

  • New contract requests and questions on existing contracts
  • Agreement and ID number effective date issues
  • Address Changes
  • Tax identification number questions
  • New location ID number requests
  • Requests for education
Customer Service 1 (866) 699-8170
  • Claims questions and appeals
  • Benefit questions
  • Fee allowables
  • Medicare claims or crossover questions
  • Verify if you are participating (you may also use the Find A Doctor tool)

BlueCard Customer Service 1 (888) 526-5321

Please contact us about any of the above items using our request for information form or call one of the numbers listed above.

Federal Employee Program 1 (877) 668-4656
InnovaSM and EngageSM

1 (800) 475-1149
Regence MedAdvantage 1 (800) 541-8981
Electronic Billing questions and online set-up and support

Regence EDI Support Center
Local (208) 798-2301
Toll Free 1 (800) 713-1693
Fax (877) 329-3342
Email: EDIsupport@regence.com
Regence Online Services

For technical and security support please contact Regence Online Services at
1 (888) 427-0470.

Pharmacy contracting - Pharmacy Dept.

 Pharmacies in:
- Idaho 1 (800) 632-2022 Ext. 2245
- Utah 1 (800) 632-2022 Ext. 7724
Coordination of Benefits or Maintenance of Benefits questions

COB Dept. 1 (800) 632-2022 Ext. 6484
Dual Dept. 1 (800) 632-2022 Ext. 6252
Preauthorization/Precertification

Medical Services Department
1 (800) 632-2022 Ext. 6558
Brokers/Agents questions -- contact the Marketing Department

Individual 1 (800) 632-2022 Ext. 6255
Group 1 (800) 632-2022 Ext. 6256
Members questions - contact Customer Service Customer Service
1 (800) 632-2022 Ext. 6251
TriWest/TRICARE issues 1 (866) 731-1330

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