| Provider Relations |
| |
Office Location |
Phone Number |
Fax Number |
Provider Relations
Regence BlueShield of Idaho
P.O. Box 1106
Lewiston, ID 83501 |
1 (866) 731-1330 |
(208) 798-2046 |
Provider Relations
Regence BlueShield of Idaho
P.O. Box 2560
Boise, ID 83701 |
1 (866) 731-1330 |
(208) 333-7878 |
Provider Relations
Regence BlueShield of Idaho
450 Falls Ave., Suite 102
Twin Falls, ID 83301 |
1 (866) 731-1330 |
(208) 736-0757
|
Please contact us about any of
the above items using our request
for information form or call one of the numbers
listed. |
| Regence Online Services
for Providers |
Use
our online tool for basic claim status inquiries (e.g., if your claim has been received,
is in process or has been completed) |
Hours: 6 a.m. – 6
p.m., Monday through Wednesday and Friday (Thursday
9 a.m. to 6 p.m.) |
Registration or navigation support:
1 (866) 699-8170 |
Hours: 7 a.m.
to 5 p.m. (PT) |
Technical support: 1 (888) 427-0470 |
| Provider Customer Service |
For general inquiries |
1 (866) 699-8170 |
| Hours: 6 a.m. – 6 p.m.,
Monday through Wednesday and Friday (Thursday 9
a.m. to 6 p.m.) |
| BlueCard® Customer
Service |
Hours: 8 a.m. to 4:30 p.m |
1 (888) 526-5321 |
| Federal Employee Program |
|
Hours: 7 a.m. to 5 p.m.,
Monday through Wednesday and Friday (Thursday
9 a.m. to 5 p.m.) |
1 (877) 668-4656 |
Innova®,
Engage®, ActivateSM,
Health Savings Account Healthplan 2.0SM |
| Hours: 6 a.m. – 6 p.m.,
Monday through Wednesday and Friday (Thursday 9
a.m. to 6 p.m.) |
1 (800) 475-1149 |
| Regence MedAdvantage |
|
| Hours: 7 a.m. - 8 p.m., Monday
through Wednesday and Friday (Thursday 9 a.m.
to 8 p.m.) |
1 (877) 508-7362 |
Coordination of Benefits or Maintenance
of Benefits questions |
COB Dept. 1 (800) 632-2022
Ext. 6484
Dual Dept. 1 (800) 632-2022 Ext. 6252 |
| Pre-authorization |
Medical Services Department
1 (800) 632-2022 Ext. 6558 |
| Electronic Transaction questions
and online set-up and support |
Regence EDI Support Center
Local (208) 798-2301
Toll Free 1 (800) 713-1693
Fax 1 (877) 329-3342
Email: EDIsupport@regence.com |
| Pharmacy contracting - Pharmacy
Dept. |
Pharmacies in:
- Idaho 1 (800) 632-2022 Ext. 2245
- Utah 1 (800) 632-2022 Ext. 7724 |
| TriWest/TRICARE issues |
1 (866) 731-1330
Sign up for TRICARE
eNews |
Customer Service Contact
Information for your patients |
Customer Service |
(208) 746-2671
or 1 (800) 632-2022 |
Hearing Impaired |
(208) 798-2671
or 1 (800) 632-2022 Ext. 2074 |
Innova and Engage |
1 (888) 367-2117 |
Activate |
1 (866) 219-6356 |
HSA Healthplan 2.0 |
1 (877) 508-7359 |
General Latino Concierge |
1 (866) 218-9163 |
Innova, Engage, Activate & HSA
2.0 Latino Concierge |
1 (877) 280-3975 |
Coordination of Benefits |
1 (800) 632-2022 Ext. 6484 |
Maintenance of Benefits |
1 (800) 632-2022 Ext. 6252 |
Pharmacy Services |
1 (800) 632-2022 Ext. 2245 |
| Brokers/Agents questions --
contact the Marketing Department |
Individual: 1 (800) 632-2022
Ext. 6255
Group: 1 (800) 632-2022 Ext. 6256 |
