|
|
 |
Verifying Eligibility
Verify membership and coverage by phone or by submitting
electronic inquiries.
| Phone |
|
Call
BlueCard Eligibility at 1 (800) 676-BLUE
(2583). You will be prompted for the member's
alpha prefix and connected to the appropriate
Blue Plan.
- English and Spanish speaking representatives
are available to assist you.
- Blue Plans are located throughout the
country and may operate on a different
time schedule than Regence. You
may be transferred to an interactive voice
response system linked to customer enrollment
and benefits or you may need to call back.
- The BlueCard Eligibility line
is for eligibility, benefit and pre-certification/referral
authorization inquiries only. It should
not be used for claim status. You can check
claim status using our Provider
Center.
|
| Electronic inquiry |
|
Submit an American
National Standard Institute (ANSI) 270 transaction
(eligibility) to Regence. The majority
of BlueCard electronic inquiries are answered
within minutes. |
| Provider Center |
|
| Check member eligibility using
our free, secure tool, the Provider
Center. |
| Electronic
member card |
 |
|
Member cards with
a magnetic stripe on them have subscriber/member
electronic data embedded in the card. A card
reader can be used to read this information. |
|
|
|
