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Regence EngageSM

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Unique Features

  • Single coinsurance level for all providers, virtually every type of care.
  • Personalized wellness programs encourage and reward insured for reaching their health goals.
  • MyDecisionSM features give your employees the choices they want and the tools they need to manage their health.

At a Glance

Type of Plan: Self-Managed

Not IncludedAlternative care
IncludedMaternity
Not IncludedMental Health
IncludedNo Referrals
IncludedOffice Visits
IncludedPrescriptions
IncludedPreventive Care
IncludedWellness Programs

Deductible: $0 - $5,000 individual
Lifetime Max: $2,000,000
Coinsurance Max: $2,000-$6,000 individual
Copay: Not Applicable
Coinsurance: 80% - 50%
Providers: Category 1, 2 and 3

Benefit Summary

Effective Date October 15, 2009 to December 31, 2009
PDF Icon Summary of Benefits (PDF): Regence Engage Plan Highlights

Effective Date January 1, 2010 and Beyond
PDF Icon Summary of Benefits (PDF): Regence Engage Plan Highlights

Pharmacy Benefits

Pharmacy benefits are a standard part of the Engage plan design with three options to choose from.

Package Options

Option 1

Option 2

Option 3

Generic

$5 copay

$7 copay

$10 copay

Brand (formulary)

$25 copay

25% coinsurance

35% coinsurance

Brand (non-formulary)

$50 copay

50% coinsurance

50% coinsurance

Out-of-Pocket Maximum* $3,000 $4,000 $5,000

*Copays and coinsurance apply to the out-of-pocket maximum.

If an equivalent generic medication is available and a brand-name medication is chosen, the member is responsible for paying the applicable brand-name copay/coinsurance plus the difference in price between the equivalent generic medication and the brand-name medication not to exceed total retail cost.

Additional Options

Brand Deductible** (optional)

$250 deductible     (brand formulary/non-formulary) $500 deductible     (brand formulary/non-formulary) **Brand deductible does not accrue to the insured's out-of-pocket maximum.

Wellness Programs

Wellness programs are available to your employees and their families at no additional cost. They are not insurance but are being offered to help your employees and their families take charge of their health.

Health CoachSM

A Health Coach can help your employees set goals that are right—and realistic—for them in any health-related area. The program provides the motivation, the support, and the direction members need to take charge of health-related goals.

Your employee is the one to set the goals, make appointments, and take personal action—they’re what makes the program so effective. Members will even receive Rewards points through myRegence.com for completing the program.

CareEnhance®

A 24-hour nurse hotline staffed by registered nurses. CareEnhance is a great way for members to get medical questions answered without having to make an appointment with a doctor or visit an urgent care clinic. By explaining symptoms or concerns, members can get advice on what they can do on their own—or get a nurse’s opinion on whether they should see a doctor right away.

Special Beginnings®

Our Special Beginnings maternity program helps mothers enjoy healthier pregnancies and deliver healthy babies. The program includes a full prenatal guide, as well as a support system for those important nine months.

Case Management

A medical illness or unexpected injury can quickly create stress and confusion. We hope your employees will never be confronted with a serious medical problem, but if they are, a Case Manager can help.

Case Managers are experienced, licensed health care professionals who provide support and guidance. In addition to our Case Managers assisting our members with existing medical conditions, our proactive team of Case Managers can help with early intervention options for future medical issues. Our Case Managers make sure your employees' needs come first.

Disease Management

Regence Disease Management offers early intervention and long-term management of chronic conditions. This can help reduce the need for expensive procedures, hospitalizations and emergency room visits. Our internal programs focus on the conditions with the most impact on our members’ quality of life.

Optional Benefits

You can round out the benefits your employees will enjoy by adding optional plan benefits.

Chemical Dependency/Mental Health (Combined Benefit)

Option 1 (Groups of 2-50): 8 inpatient days/12 outpatient visits per calendar year (subject to deductible; not subject to coinsurance maximum)
Option 2 (Groups of 2-50): No benefit maximums (subject to deductible and coinsurance maximum)

Paid at 50% (Category 1 & 2, Category 3 may be subject to balance billing)

(Groups of 51+): No benefit maximums (subject to deductible and coinsurance maximum)

Paid at regular medical levels (Category 3 may be subject to balance billing)

Complementary Care

Combined acupuncture, chiropractic and naturopathic services and supplies.

  • $500/year coverage
  • $1,500/year coverage option
  • Not subject to deductible or coinsurance max., paid at 80%
Vision
  • 100% coverage for annual eye exam (Category 1 & 2, Category 3 may be subject to balance billing)
  • Up to $150 in hardware annually
  • Not subject to deductible
Dental Options

Three plans that offer something for everyone. Available as stand-alone, or paired with Engage, InnovaSM or ActivateSM.

Employee Assistance Program (EAP)
  • 24-hour crisis assistance
  • up to 4 face-to-face counseling sessions per incident
  • legal and financial services
  • read more

Exclusions and Limitations to Coverage

These exclusions apply to the medical plans only (including chemical dependency/mental health, complementary care, and vision) and do not apply to the wellness programs, dental options and EAP.

Waiting Periods

No benefits are provided for treatment relating to a transplant until the member has been covered under this or a prior plan for six consecutive months. There is a twelve-month waiting period that must be met prior to benefits being available for pre-existing conditions. By pre-existing condition, we mean a physical or mental condition, regardless of the cause of the condition, for which medical advice, diagnosis, care or treatment was recommended or received within the six-month period before the enrollment date. Members may receive credit from prior medical coverage.

Outside the Service Area

Members have the security of knowing they can access Blue Cross and/or Blue Shield (Blue Plan) providers across the country and worldwide through the BlueCard® Program. Plan benefits apply as described in the Contract, and members may receive discounts on their services.

General Medical Exclusions

No benefits will be provided for any of the following conditions, treatments, services, supplies, or accommodations, or for any direct complications or consequences thereof. However, these exclusions shall not apply with regard to an otherwise covered service for an injury, the injury results from an act of domestic violence or a medical condition (including physical and mental) and regardless of whether such condition was diagnosed before the injury, as required by federal law.

  • Conditions Caused By Active Participation In a War or Insurrection: The treatment of any condition caused by or arising out of a member's active participation in a war or insurrection.
  • Conditions Incurred In or Aggravated During Performances In the Uniformed Services: The treatment of any member's condition that the Secretary of Veterans affairs determines to have been incurred in, or aggravated during, performance of services in the uniformed services of the United States.
  • Cosmetic/Reconstructive Services and Supplies except to treat a congenital anomaly for members up to age 18, to restore a physical bodily function lost as a result of injury or illness or related to breast reconstruction following a medically necessary mastectomy, to the extent required by law.
  • Counseling in the absence of illness.
  • Custodial Care: Non-skilled care and helping with activities of daily living.
  • Dental Services provided to prevent, diagnose or treat diseases or conditions of the teeth and adjacent supporting soft tissues, including treatment that restores the function of the teeth.
  • Elective Abortion: Termination of pregnancy (elective abortion), except when performed to preserve the life of the enrolled female member.
  • Expenses Before Coverage Begins or After Coverage Ends: Services and supplies incurred before your effective date under the contract or after your termination under the contract, except as may be provided under the other continuation options of the contract.
  • Fees, Taxes, Interest: Charges for shipping and handling, postage, interest, or finance charges that a provider might bill.
  • Foot Care (Routine): Routine foot care including treatment of corns and calluses and trimming of nails, except when indicated for diabetic patients.
  • Government Programs: Benefits that are covered, or would be covered in the absence of this plan, by any federal, state or governmental program.
  • Growth Hormone Therapy (coverage for these services may be provided under the prescription medication benefit).
  • Hearing Care: Routine hearing examinations, programs or treatment for hearing loss including hearing aids (externally worn or surgically implanted) and the surgery and services necessary to implant them. This exclusion does not apply to cochlear implants.
  • Infertility: Treatment of infertility, except to the extent covered services are required to diagnose such condition including all assisted reproductive technologies and fertility drugs and medications.
  • Investigational Services: Investigational treatment or procedures (health interventions) and services, supplies and accommodations provided in connection with investigational treatments or procedures.
  • Motor Vehicle Coverage and Other Insurance Liability: Expenses that are payable under any automobile medical, personal injury protection ("PIP"), or automobile no-fault coverage (unless the automobile contract contains a coordination of benefits provision, in which case, the coordination of benefits provision of the plan shall apply); underinsured or uninsured motorist coverage, homeowner's coverage, commercial premises coverage or similar contract or insurance, whether or not you make a claim under such coverage. Once benefits under such contract or insurance are exhausted or considered to no longer be injury-related under the no-fault provisions of the contract, we will provide benefits according to the plan.
  • Non-Direct Patient Care including appointments scheduled and not kept, charges for preparing medical reports, itemized bills or claim forms, and visits or consultations that are not in person, including telephone consultations and email exchanges.
  • Obesity or Weight Reduction/Control: Medical treatment, medication, surgical treatment (including reversals), programs, or supplies that are intended to result in or relate to weight reduction, regardless of diagnosis or psychological conditions.
  • Orthognathic Surgery: Services and supplies for orthognathic surgery. By "orthognathic surgery," we mean surgery to manipulate facial bones, including the jaw, in patients with facial bone abnormalities resulting from injury, congenital anomaly or abnormal development to restore the proper anatomic and functional relationship of the facial bones. This exclusion does not apply to orthognathic surgery due to a temporomandibular joint disorder, injury, sleep apnea or congenital anomaly.
  • Over the Counter Contraceptives including supplies and oral contraceptives (coverage for these services may be provided under the prescription medications benefit).
  • Personal Comfort Items: Items that are primarily for comfort, convenience, cosmetics, environmental control, or education.
  • Physical Exercise Programs and Equipment including hot tubs or membership fees at spas, health clubs, or other such facilities; applies even if the program, equipment, or membership is recommended by the member's provider.
  • Private Duty Nursing including ongoing shift care in the home.
  • Reversal of Sterilizations including services and supplies related to reversal of sterilization.
  • Riot, Rebellion and Illegal Acts: Services and supplies for treatment of an illness, injury or condition caused by a member's voluntary participation in a riot, armed invasion or aggression, insurrection, or rebellion or sustained by a member while committing an illegal act or felony.
  • Self-Help, Self-Care, Training, or Instructional Programs including diet and weight monitoring services, childbirth-related classes including infant care and breast feeding classes, instruction programs including those to learn how to stop smoking and programs that teach a person how to use durable medical equipment or how to care for a family member.
  • Services and Supplies Provided by a Member of Your Family.
  • Services and Supplies That Are Not Medically Necessary.
  • Sexual Reassignment Treatment and Surgery: Treatment, surgery, or counseling services for sexual reassignment.
  • Sexual Dysfunction: Services and supplies including medications for or in connection with sexual dysfunction regardless of cause, except for counseling services provided by covered, licensed mental health practitioners when mental health services are covered benefits under the contract.
  • Third-Party Liability: Services and supplies for treatment of illness or injury for which a third party is or may be responsible.
  • Tobacco Addiction Treatment including supportive items for addiction to tobacco, tobacco products, or nicotine substitutes.
  • Travel and Transportation Expenses other than covered ambulance services.
  • Vision Care: Visual therapy, training and eye exercises, vision orthoptics, surgical procedures to correct refractive errors/astigmatism, reversal or revisions of surgical procedures which alter the refractive character of the eye.
  • Work-Related Conditions: Expenses for services and supplies incurred as a result of any work-related injury or illness, including any claims that are resolved related to a disputed claim settlement. The only exception is if an enrolled employee is exempt from state or federal workers' compensation law.
General Pharmacy Exclusions
  • Acne Medication for the treatment of acne in members over age 39.
  • Certain Contraceptives: Prescription contraceptives that cannot be self-administered, including Norplant, surgically inserted contraceptive devices, IUDs and Depo-Provera (coverage for these contraceptives may otherwise be provided under the medical benefit).
  • Cosmetic Purposes: Prescription medications used for cosmetic purposes including removal, inhibition or stimulation of hair growth, retardation of aging or repair of sun-damaged skin.
  • Devices or Appliances (coverage for devices and appliances may otherwise be provided under the medical benefit).
  • Foreign Prescription Medications except those associated with an emergency medical condition while you are traveling outside the United States, or those you purchase while residing outside the United States.
  • Growth Hormones unless we preauthorize them.
  • Immunization Agents, Biological Sera, Blood, or Blood Plasma.
  • Inhibition and/or Suppression of Sleepiness: Prescription medications used to inhibit and/or suppress drowsiness, sleepiness, tiredness or exhaustion, unless we preauthorize them.
  • Insulin Pumps and Pump Administration Supplies (coverage for insulin pumps and supplies is provided under the medical benefit).
  • Medications We Don't Consider Self-Administrable (coverage for these medications may otherwise be provided under the medical benefit).
  • Nonprescription Medications: Medications that by law do not require a prescription order.
  • Off-Label Use Prescription Medications: Prescription medications that have not yet received FDA approval for the purpose and in the manner they are being prescribed.
  • Onychomycosis: Prescription medications for the treatment of onychomycosis (nail fungus), unless we preauthorize them.
  • Prescription Medications Dispensed in a Facility: Prescription medications dispensed to you while you are a patient in a hospital, skilled nursing facility, nursing home or other health care institution.
  • Prescription Medications Dispensed in Connection with Participation in a Clinical Trial.
  • Prescription Medications For Treatment of Infertility.
  • Prescription Medications For Smoking Cessation.
  • Prescription Medications Not Dispensed by a Pharmacy Pursuant to a Prescription Order.
  • Prescription Medications Not within a Provider's License: Prescription medications prescribed by providers who are not licensed to prescribe medications (or that particular medication) or who have a restricted professional practice license.
  • Prescription Medications With No FDA Proven Therapeutic Indication.
  • Prescription Medications Without Examination: Prescriptions made by a provider without recent and relevant in-person examination of the patient, whether the prescription order is provided by mail, telephone, internet or some other means.
  • Professional Charges for Administration of Any Medication.

This is a brief summary of benefits; it is not a certificate of coverage. All benefits must be medically necessary. For full coverage provisions, refer to the contract.

 

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